FAQ

How do you pronounce Të Dua and what does it mean?

Të Dua is pronounced just as it is spelled, and it means I love you in the Albanian language.
Why have you chosen an Albanian phrase for your brand name?

Të Dua Beauty’s founder, Rovena Barbuto, was born in Albania and is proud of her Albanian heritage. It was in Albania where her love for makeup began when she was just a small child.
Where is Të Dua Beauty located?

We’re physically headquartered in Palm Beach County, Florida, but we have an online presence all over the world. Be sure to tag us @teduabeauty to let us know where in the world you are using our products so we can feature you on our channels and add your name to our giveaway lists.
How can we contact you?

You can contact Të Dua Beauty by email at support@teduabeauty.com.
Does Të Dua Beauty sell cruelty free products?

Yes, our makeup products are cruelty free, paraben free and gluten free.
How does Të Dua Beauty select its products?

We select quality products that meet the high standards of Të Dua’s founder, Rovena, similar to (if not better than) the luxury brands she has used throughout the years. Not only are factors such as texture, longevity and color important in the selection process, but Të Dua ensures that the products’ ingredients are clean (e.g., free of parabens, sulfates and triclosan).
How often does Të Dua come out with new products?

Të Dua Beauty is a new company, founded in 2023, with the goal of introducing new products each quarter.
What is your return policy?

As set forth in Të Dua Beauty’s Terms and Conditions, if, for any reason, you wish to return your order or a part of it, we will be happy to accept the return within fourteen (14) days from the delivery date. Our return / exchange policy implies compliance with certain conditions: (a) the product must be intact and not used; (b) the label must still be attached to the product; and (c) the product must not be damaged. In order to respect the hygienic conditions, products MUST NOT HAVE BEEN OPENED. We reserve the right to refuse returns of products that do not comply with the conditions. In order to return a product you must inform us within fourteen (14) days from the delivery date sending an e-mail to abarbuto@barbutolaw.com specifying the order number and name on the order. A confirmation e-mail will be sent to you once we have processed the return and refunded the amount using the payment method selected by you. Reimbursement may be held until we check the conditions of the products returned. We will not be liable for the cost of returning the products.
If I am having trouble with my order, how do I contact you to discuss it?

You can contact our support team by email at: support@teduabeauty.com